Shipping Policy

SHIPPING POLICY – CALENDARSERIES

1. Scope

This shipping policy applies to all orders placed in the calendarseries online store calendarseries.com, operated by Beecher Business Center LLC, 216 N Main St, Buffalo, WY 82834, USA. 

2. Processing and Delivery Times

Orders are processed within 2-4 business days after payment is received and then handed over to the carrier. Orders are shipped directly from our logistic partners. We do not ship on weekends or public holidays.

Estimated delivery times:
- EU: 7-10 business days
- USA: 7-10 business days
- Worldwide: 10-15 business days

These delivery times are estimates. Delays may occur during the busy season before Halloween and Christmas. We recommend ordering before November 15th so your calendar arrives in time for the first door.

3. Customs and Import Duties

No customs duties apply to orders shipped within the EU. For deliveries to the USA and other countries outside the EU, customs duties, import taxes or handling fees may apply.

Customs duties and import fees are not included in the price and are the responsibility of the recipient. If a package is returned because duties were not paid, we cannot refund the shipping costs.

4. Order Tracking

Once your order has shipped, you will receive an email with your tracking number and a tracking link. It may take up to 48 hours for the tracking information to appear in the carrier's system.

5. Lost, Damaged or Incorrectly Addressed Packages

Damaged or incorrect items: Please contact us within 14 days of receipt at office@bestcalendars.net, including your order number and photos. We will send a free replacement or issue a full refund.

Lost packages: If your package has not arrived 14 business days after the estimated delivery date, please contact us. We will investigate with the carrier and send a replacement or issue a refund.

Incorrect or incomplete address: Please double-check your shipping address before placing your order. If a package is returned due to an incorrect address, the cost of reshipping may be charged.

For consumers, the risk of loss or damage passes to you only once the goods have been delivered.

6. Withdrawal and Returns

If you are a consumer in the EU, you have the right to withdraw from your purchase within 14 days of receiving the goods without giving any reason. 

Return shipping costs: paid by the customer 
Refunds: Issued within 14 days of receiving your withdrawal notice, but not before we have received the returned item or proof of shipment. Refunds are made using the original payment method.
Condition: Please return the calendar unopened and in its original packaging if possible. We may deduct an amount for any loss in value caused by handling beyond what is necessary to inspect the item.

7. Contact

If you have any questions about your delivery, please contact us:
Email: office@bestcalendars.net
Support hours: Mon–Fri, 8 am–6 pm CET

Last updated: 05.10.2026